Before contacting us, please note the following limitations on support:
- We are unable to troubleshoot printer issues. We have never encountered any printer issues that were actually caused by our files. We also offer free downloads with watermarks that can be tested prior to purchase.
- We won't assist you with using or downloading the files on a tablet or phone. Again, you can easily test things like this with the free version before buying.
- We won't customize the designs for you.
If your issue isn't excluded by our support limitations, you may contact us at firstname.lastname@example.org. We are able to provide support only if you provide your PayPal email address, the name of the product you ordered, and a detailed description of your issue including things like error messages.